privacy policy

Effective Date: 12 June 2024

At Nova Wires, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.novawires.com], use our services, or engage with us through other means, including WhatsApp Business.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

1.2 Automatically Collected Information: When you access the website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and other technical information.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and manage your orders
  • Communicate with you, including through WhatsApp Business
  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Send you marketing and promotional communications
  • Respond to your inquiries, requests, and feedback
  • Prevent fraudulent transactions and improve the security of our website

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.